![]() Using a browser or the Amazon mobile app, you can connect with customer service, view order details, initiate returns, and cancel orders that haven’t already been shipped. Instead of relying on order confirmation emails that you might have to go digging for, or worse, that you might have accidentally deleted, you can now track and manage all of your Buy with Prime orders on Amazon. This feature makes it easier for Prime members to manage all of their Buy with Prime purchases in one convenient place, making order management simpler, faster, and more delightful.” “This new feature is a perfect example of how we’ve listened to and innovated for our customers. “We’re always looking for ways to improve the experience for our customers, and we’re constantly listening to our customers to invest in features and enhancements that help us deliver a better experience,” says Parul Jindal, Buy with Prime Sr. ![]() ![]() The feature is active for orders placed on any online store that offers Buy with Prime and is automatically updated in your Amazon account. You can track orders, get help, and initiate returns-all in one place, whether using a desk or mobile browser or the Amazon app. When you place an order directly on a brand’s site using Buy with Prime, you can view and manage your orders directly in your Amazon account, in the same place where you find your Prime orders placed on. The latest innovation from Buy with Prime does just that, providing a simplified post-purchase experience for Prime members and the brands that they shop. Since launching Buy with Prime early last year, we’ve continued to be customer obsessed, looking for ways to make Buy with Prime better for all of our customers.
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